Why Was My Payment Declined?Updated 3 months ago

Why Was My Payment Declined?

If your payment was declined, there are several possible reasons. Here's what you can do:

Check with Your Bank or Card Issuer

Contact your bank or credit card company to ensure:

• Your card has sufficient funds or available credit

• There are no holds or restrictions on your card

• Your card hasn't been flagged for fraud protection

• Your card hasn't expired

Verify Your Billing Information

Double-check that all information entered is correct:

• Billing address matches exactly what's on file with your bank

• Card number is entered correctly

• CVV security code is accurate

• Expiration date is correct

• Zip code matches your billing address

Try a Different Payment Method

If the issue persists, try using a different credit card or payment method. We accept Visa, Mastercard, American Express, Discover, JCB, Elo, Union Pay, Shop Pay, Google Pay, and cryptocurrency.

Still Having Trouble?

If you've checked everything and your payment is still being declined, please contact us and we'll help troubleshoot the issue.

Need Help?

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