When Will I Receive My Refund?Updated 3 months ago

When Will I Receive My Refund?

Refund Processing Timeline: Once we receive your returned item, we'll process your refund within 3-5 business days to your original form of payment.

When to Expect Your Refund: After we process your refund, please allow an additional 5-10 business days for the funds to appear in your account, depending on your bank or credit card company's processing time.

Total Timeline:

• Shipping time: Varies based on your chosen shipping method

• Our processing: 3-5 business days after we receive your return

• Bank processing: 5-10 business days after we issue the refund

Tracking Your Refund: We recommend using a trackable shipping method when returning your item so you know when it arrives at our facility. Once we receive and process your return, you'll receive a confirmation email.

Haven't Received Your Refund? If it's been longer than expected, please contact us:

• Email: [email protected]

• Phone: (877) 338-0033 (Mon-Fri: 7am-7pm CST | Sat: 9am-5:30pm CST)

• Chat: Message us by clicking the ‘Chat with us’ button on coremedscience.com