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How Do I Cancel My Order?Updated 3 months ago

How Do I Cancel My Order?

You can cancel your order within the first 30 minutes of placing it. After that timeframe, your order begins processing and we're unable to cancel it.

If Your Order Has Already Started Processing

Once processing begins, we cannot cancel your order. However, you have options:

  • Return the item: Use our 90-Day Money Back Guarantee to return the item once it arrives

  • Exchange the item: Contact us to arrange an exchange for a different product

How to Cancel Within 30 Minutes

Contact us immediately:

  • Email: [email protected]

  • Phone: (877) 338-0033 (Mon-Fri: 7am-7pm CST | Sat: 9am-5:30pm CST)

  • Chat: Message us by clicking the ‘Chat with us’ button on coremedscience.com

Let us know you'd like to cancel your order, and we'll process the cancellation for you.

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